Instore competition Terms & Conditions
Promoter
1. The competition promoter is Sportswift (T/A Card Factory)
2. The promoter is registered in England and Wales with company number 03493972 and registered office at: Card Factory, Century House, Brunel Road, Wakefield 41 Industrial Estate, Wakefield, WF2 0XG
General
3. By entering the competition, the entrant agrees and is bound by these terms and conditions.
4. The Promoter reserves the right to amend these terms at any time without notice and to communicate the changes to entrants by updating these terms on its website https://www.cardfactory.co.uk.
5. If you have any difficulty accessing or entering this promotion, please contact us at CFonline@cardfactory.co.uk
6. If you would like these terms and conditions in another format (for example: audio, large print, braille) please contact us and we will endeavor to provide it.
7. The Promoter shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control or amount to force majeure, and shall be entitled to suspend or terminate the competition as a result.
8. Entrants acknowledge that the competition is in no way sponsored, endorsed, administered by, or associated with any social media provider, and that you are providing information to the Promoter and their associated media agency and not to any other third party.
9. All personal data submitted in connection with the competition will be processed by the Promoter using a secure data platform (Dotdigital) for the purposes of administering and managing the competition as well as securely in our main customer information database with our data partner. The Promoter will subscribe all entrants to their mailing lists unless you choose to opt out at point of entry. For the Promoter’s Privacy Policy visit: https://www.cardfactory.co.uk/privacypolicy.html. Your personal details will at all times be kept confidential and in accordance with applicable data protection legislation.
10. Under Article 17 of the GDPR individuals have the right to have personal data erased/to be forgotten. Any individual who is no longer happy for their personal information, entry or content or would like any inaccuracies rectified, can request this by sending an email to datateam@cardfactory.co.uk. By participating in the Promotion, you agree to the use of your personal data as described here.
11. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether arising from any person’s negligence) in connection with this promotion or accepting or using the prize/gift, except for any liability which cannot be excluded or limited by law (including personal injury, death and fraud).12. These terms and conditions shall be governed by and construed in accordance with the laws of England.
12. These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions and by participating all entrants will be deemed to have accepted and be bound by the terms and conditions.
The Competition
13. To enter the competition, participants must complete a short online form accessible via a QR code, providing their name, email address, store receipt number and store that was visited. By doing so, they will be entered for a chance to win one of 10 Mastercard gift cards, each valued at £100 for a winner in the UK or €100 for a winner in the Republic of Ireland. Winners will be randomly selected.
14. The competition will run between 00.01 on 10th November 2025 and 11.59pm on 5th January 2026.
15. The competition is open to residents of the United Kingdom (including Northern Ireland) and Republic of Ireland, aged 18 and over at the time of entry, excluding employees of cardfactory and their immediate families, their agencies, or anyone else professionally connected with the company or promotion. Failure to comply with any part of this clause will disqualify the respective entry from the promotion.
16. Entrants may only enter the competition once. Incomplete or duplicate entries will not be eligible for the prize draw.
To Enter
17. Scan the QR code on the back of your receipt and submit the required details, including First & Last Name, Email, store receipt number & store you visited.
18. It is the responsibility of each entrant to ensure that contact details submitted are correct. The Promoter will not accept responsibility for any entries that are late, lost, damaged, incomplete, fraudulent or not received due to technical conditions.
Prize
19. There will be 10 winners, selected at random from all entries made by customers across the whole cardfactory store estate in the UK and Republic of Ireland to receive a Mastercard gift card for £100, or €100 if living outside of the UK.
20. The £100 & €100 gift cards will be purchased by The Promoter for the winners and the winners will be notified by email. It is the responsibility of the winner to provide their correct, up-to-date details at the time of acceptance for their prize to be processed. The Promoter, The Administrator, and its fulfilment agent cannot be held responsible for the winner failing to supply accurate information which affects prize acceptance.
21. The prize is non-negotiable, non-transferable, and non-refundable. No cash alternative is available. Where a prize becomes unavailable for any reason, the Promoter reserves the right to substitute that prize for a prize of equal or higher value.
Winner Selection
22. All valid entries received at the end of the competition period will be entered into the competition.
23. The winner of this competition will be chosen by the Promoter out of all entries correctly submitted in accordance with these terms and conditions.
24. The 10 winners of the competition will be selected at random. On closing each entry will be assigned a number corresponding to the order in which they entered the competition (the first entrant will be number 1). The winner will be selected using a random generator.
25. The results of the competition are final, and no correspondence will be entered into.
26. The winner will be notified via email within 5 business days of the competition ending.
27. During the claim process the winner may be asked to confirm their name, email address, postal address and/or age to verify eligibility to claim the prize.
28. The winner will have 30 days to respond to initial notification confirming they wish to accept the prize. If the winner cannot be contacted or does not confirm acceptance of their prize within 30 days of notification, the Promoter reserves the right to withdraw the prize from the original winner who will have their prize forfeited and pick a replacement winner drawn at the same time as the original10. The prize winner must allow 28 days for delivery of prizes from the date of Winner announcement.
29. The Promoter reserves the right to refuse to award a prize or withdraw prize entitlement and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent activity.