Cookie policy January 2024

Cookies

A cookie is an element of data that a website can send to your browser, which may then be stored on your device (computer, tablet, smartphone etc).

Cookie Functions.

Cookies enable a number of different functions and typically grouped into the following:

  1. Strictly Necessary cookies. These are cookies that are deemed as being absolutely necessary for the website to function and as such cannot be switched off. Examples of these types of cookies include the ability to record the items in your shopping basket, and enabling you to place orders.
  2. Functional cookies. These are cookies that enable the website to provide enhanced functionality and personalisation. If you do not allow these cookies then some or all of these services may not function properly.
  3. Performance cookies. These are cookies that allow us to count site traffic, ie the numbers of people who come to our site and where they came from, such as directly or by other links. These cookies also allow us to identify which pages are the most or least popular. All information captured by these cookies is aggregated and as such, means that they are anonymous and do not contain personal data. If these cookies are not allowed, then we will not know when you have visited our site.
  4. Targeting cookies. These are cookies that are typically used for advertising.

Cookie types

There are a few types of cookies, which are described as:

  1. First party cookies: We set these cookies and they can only be read by us.
  2. Third party cookies: these are cookies that are from Suppliers who set cookies on our Website in order to deliver the services that they provide.
  3. Persistent cookies: We may use persistent cookies which will be saved on your computer for a fixed period (usually 1 year or longer). They won't be deleted when the browser is closed. We use persistent cookies to recognise your device for more than one browsing session so that, for example, you don't have to re-enter your password each time you visit our Website.
  4. Session cookies: We may use session cookies which are only stored temporarily during a browsing session and will be deleted from your device when the browser is closed.

Disabling cookies

It is possible on most browsers to request that your computer does not accept cookies or that you are notified if a website tries to put a cookie on your computer. The cookie management tool also allows you to make choices to accept all cookies or variations of that.

More information

If you wish to find out more about cookies, please click on this link www.aboutcookies.org (but please remember that we are not responsible for the consent or functionality of external websites). Details and functions of the cookies currently used on our Website are set out in the following tables. Note that these tables are regularly updated to reflect current usage.

Cookies
Strictly Necessary cookies.
Cookie NameDescriptionExpiry Duration
wisepops-J7V7iS3cN8-visitorThis cookie is set as it is required for the site to create popups and notifications364 Days
X-Salesforce-CHATThis cookie is set to provide live chat support functionality to the user.0 Days
BrowserIdThis cookie is used for communication between networks and to track browser usage.364 Days
_clckThis cookie is used to store a unique user ID364 Days
cto_bundleThis cookie is placed by Critero to provide functions across pages.395 Days
OptanonAlertBoxClosedThis cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.365 Days
wisepops_visitsA technical cookie set by Wisepops, a tool used to displaying pop-ups, the cookie used for storing user session identifier in web application.729 Days
CookieConsentPolicyCookieConsent cookie records the user's consent choices, and is used only when consent is enabled and reflected in the CookieConsentPolicy cookie. Without this cookie, we would not be able collect consent from you.364 Days
LSKey-c$CookieConsentPolicyThis cookie is used in conjunction with the CookieconsentPolicy cookie364 Days
sidThis cookie is used by PayPal and helps to provide fraud prevention0 Days
BrowserId_secThis cookie is used for security protection364 Days
OptanonConsentThis cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.365 Days
wisepops_sessionA technical cookie set by Wisepops, a tool used to displaying pop-ups, the cookie used for storing user session identifier in web application.0 Days
wisepopsA technical cookie set by Wisepops, a tool used to displaying pop-ups, the cookie used for storing user session identifier in web application.729 Days
Functional cookies
Cookie NameDescriptionExpiry Duration
_dy_c_att_expsCookie required for the use of website options and services, resident for up to 29 days29 Days
_clskThis cookie is set to store and combine pageviews by a user into a single session0 Days
weird_get_top_level_domainThis cookie is set by Javascript code designed to work out what the domain of the site is. 0 Days
dy_fs_pageIndicates the URL of the first page in the session0 Days
_dyidCookie required for the use of website options and services, resident for up to 29 days29 Days
_dy_geoStores the geographical location of browsers and targets ads, resident for up to 29 days.29 Days
ANONCHKThis cookie indicates whether the Microsoft Clarity cookie MUID is used (the MUID cookie identifies unique web browsers and is used for site analytics).0 Days
_dy_df_geoStores the geographical location of browsers and targets ads, resident for up to 29 days.29 Days
_ga_xxxxxxxxxxThis is a google analytics cookie that stores anonymous IDs and to provide statistical information.729 Days
DYIDThis is a cookie from Dynamic Yield that creates a DYID for users when logging onto the site.365 Days
_dyjsessionJSESSIONID is a platform session cookie and is used by sites with JavaServer Pages (JSP). The cookie is used to maintain an anonymous user session by the server0 Days
_dy_csc_sesEmpty session cookie to notice close of browser.0 Days
CLIDIdentifies the first-time Clarity saw this user on any site using Clarity.364 Days
DYSESThis cookie is set by the provider Dynamicyield. This cookie is used to show personalized webpage content for the visitor0 Days
_dyfsThis cookie is set by the provider Dynamicyield. This cookie is used to determine whether this is the first session by the user or not0 Days
_dy_cs_gcgThis cookie is set by the provider Dynamicyield. This cookie is used to determine the effectiveness of website pages29 Days
_pin_unauthThis cookie is assocate with pinterest. It is used to track the usage of services.364 Days
_dy_ses_load_seqThis cookie is set by the provider Dynamicyield. This cookie is used to ensure the page loads in the correct sequence29 Days
_dycstThis cookie is set by the provider Dynamicyield. This cookie is used to determine which products the visitor has viewed and is resident for up to 29 days29 Days
_dy_c_expsThis cookie is set by the provider Dynamicyield. This cookie is used toensure proper product displays on the website and is resident for up to 29 days29 Days
__cq_segThis is an analytic cookie to track anonymous or logged in users to measure and improve performance, and support personalisation of site content. Contains segment information for personalized search functions. The cookie can also be used to speed up page load times.29 Days
criteo_write_testSets a unique ID for the visitor that allows third-party advertisers to target the visitor with relevant ads. This pairing service is provided by third-party advertising hubs that enable real-time bids for advertisers.0 Days
_dy_lu_sesThis cookie is set by the provider Dynamicyield. This cookie is used to manage sessions.0 Days
_dy_cs_cookie_itemsThis cookie is set by the provider Dynamicyield. 364 Days
MUIDThese cookies are used for advertising, site analytics, and other operational purposes.389 Days
__cq_dntCookie associated with embedding content from billabong.com. Indicates that the browser has opted out of CC Einstein tracking for this site. Commerce Cloud sets it with each page response based on the value of the corresponding session0 Days
_dy_toffsetThis cookie is set by the provider Dynamicyield. This cookie is used to resident for up to 29 days29 Days
Performance cookies.
Cookie NameDescriptionExpiry Duration
_clskUsed by Microsoft Clarity to connect multiple page views by a user into a single Clarity session recording.0 Days
_uetvidThis is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website, resident for up to 389 days389 Days
_hjAbsoluteSessionInProgressThis cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie.0 Days
_gidThis cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid0 Days
cqcidThis cookie name is associated with Predictive Intelligence activity tracking software used on sites built on the Demandware ecommerce platform. It enables tracking of anonymous or logged in users to measure and improve performance, and also supports personalisation of site content. This cookie contains a hashed user ID.0 Days
_hjFirstSeenIdentifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time.0 Days
__cq_uuidThis cookie name is associated with Predictive Intelligence activity tracking software used on sites built on the Demandware ecommerce platform. It enables tracking of anonymous or logged in users to measure and improve performance, and also supports personalisation of site content. This cookie stores a random unique user identifier.394 Days
_gaThis cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.729 Days
cquidThis cookie name is associated with Predictive Intelligence activity tracking software used on sites built on the Demandware ecommerce platform. It enables tracking of anonymous or logged in users to measure and improve performance, and also supports personalisation of site content. This cookie contains a user id for a logged in, known user.0 Days
_gclxxxxGoogle conversion tracking cookie89 Days
_hjSession_128738A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.0 Days
_hjTLDTestWhen the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.0 Days
__cq_bcThis cookie name is associated with Predictive Intelligence activity tracking software used on sites built on the Demandware ecommerce platform. It enables tracking of anonymous or logged in users to measure and improve performance, and also supports personalisation of site content. This cookie stores an activity history such as products viewed by the user.29 Days
_hjSessionUser_128738Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.364 Days
Targeting cookies.
Cookie NameDescriptionExpiry Duration
This domain is owned by Facebook, which is the world's largest social networking service. As a third party host provider, it mostly collects data on the interests of users via widgets such as the 'Like' button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies.0 Days
browser_dataUsed to identify if the user is in an active session on a site or if this is a new session for a user (i.e. cookie doesn't exist or has expired)389 Days
mv_tokens_eu-v1No description currently available13 Days
CMIDThis domain is owned by Casale Media. The main business activity is: Advertising364 Days
visitor-idMedia.net is a global online advertising technology network.364 Days
tvidThis domain is owned by Tremor Video which provides a marketplace for online video based cross-device advertising.365 Days
data-cMedia.net is a global online advertising technology network.29 Days
CMPROThis domain is owned by Casale Media. The main business activity is: Advertising89 Days
MSPTCThis domain is owned by Microsoft - it is the site for the search engine Bing.389 Days
_hjIncludedInSessionSample_128738This is a cookie presented by Hotjar and its is used to provide functions across pages0 Days
opt_outThis domain is owned by Nativo. The company provides a range of marketing and advertising services.364 Days
uidThis domain is owned by Criteo. The main business activity is: Advertising389 Days
_uetsidThis cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site, resident for up to 365 days365 Days
_fbpUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers89 Days
ar_debugThis domain is owned by Pinterest. The main business activity is: Social Content Sharing platform364 Days
dpmThis domain is owned by Adobe Audience Manager. The main business activity is online profiling for targeted marketing.179 Days
muc_adsThis collects data on user behaviour and interaction in order to optimise the website and make any adverts on the website more relevant.729 Days
criteoNo description currently available13 Days
personalization_idThis domain is owned by Twitter. The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting.729 Days
mv_tokensThis is a cookie from Mediavine Exchange. They set this cookie to create a unique ID for the visitor, allowing third-party advertisers to target the visitor with relevant advertisements.13 Days
recordIDThis cookie name is associated with services from UK email marketing company DotMailer. Their software placed on a website enables the owners to track when email campaign recipients land on the target website, which enables monitoring of the effectiveness of a campaign. This cookie is a unique user identifier, enabling persistent linking of behaviour on the site to a particular user and email campaign response.364 Days
uuid2This domain is owned by AppNexus Inc. The company provides a range of online advertising technology and services.89 Days
am_tokensNo description currently available13 Days
dwac_XXXXXStores the following data for analytics purposes: Session ID, report suite name, shopper's customer ID, source code group ID (encoded), currency mnemonic, and time zone. 0 Days
IDEThis domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange389 Days
uuidThis domain is owned by Demandware Inc, a USA based ecommerce platform provider. It is associated with the Predictive Intelligence activity tracking software used on Demandware sites. It enables tracking of users to measure and improve performance of the platform, and also supports personalisation of site content.394 Days
_gat_UA-nnnnnnn-nnGoogle Analytics Cookies0 Days
am_tokens_eu-v1No description currently available13 Days
test_cookieThis domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange0 Days
MRThis domain is owned by Microsoft - it is the site for the search engine Bing.6 Days
SRM_BThis domain is owned by Microsoft - it is the site for the search engine Bing.389 Days
gdprDetermines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry0 Days
dwanonymous_xxxxxxxxThis is a pattern type cookie associated with the Demandware eCommerce platform. Its stated purpose is anonymised user tracking, therefore it is presumed involved in targeting or personalisation in some way179 Days
__cq_segThis domain is owned by Demandware Inc, a USA based ecommerce platform provider. It is associated with the Predictive Intelligence activity tracking software used on Demandware sites. It enables tracking of users to measure and improve performance of the platform, and also supports personalisation of site content.29 Days
tv_UICRThis domain is owned by Tremor Video which provides a marketplace for online video based cross-device advertising.29 Days
criteo_write_testThis is a Criteo cookie used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement - The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.0 Days
cipNo description currently available0 Days
_kuid_Cookie used by NetworkAd.net for purpose of targeting.179 Days
carNo description currently available0 Days
cto_tld_testThis is a Criteo cookie used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement - The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.0 Days
anjThis domain is owned by AppNexus Inc. The company provides a range of online advertising technology and services.89 Days
data-c-tsMedia.net is a global online advertising technology network.29 Days
cnacNo description currently available0 Days
_pinterest_ct_uaThis cookie, supplied by Pinterest, is used to track the usage of services.364 Days
demdexThis cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc.179 Days
dmSessionIDThis cookie name is associated with services from UK email marketing company DotMailer. Their software placed on a website enables the owners to track when email campaign recipients land on the target website, which enables monitoring of the effectiveness of a campaign. This cookie is a short lived session identifier.0 Days
CMPSThis domain is owned by Casale Media. The main business activity is: Advertising89 Days
callbackNo description currently available0 Days
ayl_visitorThis host is used by Ads You Like for deep native advertising.29 Days