Offer Terms & Conditions

T&Cs for all offers being run on-site

All Offers

  • Offers are only valid at cardfactory.co.uk and not valid in stores unless specified
  • Offers remains subject to our general terms and conditions.
  • cardfactory reserves the right to withdraw, amend or replace offers at any time

20% off any personalised or non personalised card when you set up 3 event reminders

  • This offer entitles you to 20% off one personalised or non personalised card once you have set up 3 event reminders
  • NOT included are non-personalised "in store cards", chocolate cards or boxed cards
  • Voucher code must be applied at basket
  • Cannot be used in conjunction with any other card basket offer code
  • Excludes any delivery charges
  • One redemption per customer
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed
  • Copy code will need the clipboard-write permission of your system to copy the coupon code to clipboard

Free delivery on Click and Collect orders over £15

  • This offer entitles you to  free  delivery when you spend  £15 or more on Click and Collect qualifying products  (excluding the cost of delivery)
  • If you spend less than £15  on Click & Collect qualifying products a delivery charge of £3.99 will be  applied
  • Product eligibility for click and collect will be specified on the product page
  • Baskets made up of Click & Collect qualifying products only qualify for free delivery to a participating Click and Collect Store.
  • Discount will be automatically applied at basket
  • Some items on the site are NOT available for the Click & Collect service. If you order items such as helium canisters, inflated number balloons, wrapping paper rolls, balloon arches, balloon & chocolate gifts or selected personalised gifts a home delivery charge will apply.
  • Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed.
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time.

Free delivery on selected 5 balloon bouquets

  • This offer entitles you to free Next Day Delivery (worth £5.99) when you purchase selected 5 Balloon Bouquets
  • NOT included are balloon & chocolate bundles and 3 balloon bouquets
  • Offer only applies when Next Day Delivery is selected at checkout
  • If you add other items to your basket a delivery charge will be applied
  • Discount will be automatically applied at checkout
  • The offer only applies to selected products marked with the offer message: “Includes FREE next day delivery!*”
  • NOT included are any products not marked with the offer message
  • Next Day Delivery orders placed before 12pm Monday - Friday (excluding Bank Holidays) will be dispatched the same day
  • Available whilst stocks last.

Free delivery on selected balloon & chocolate bouquets and 3 balloon bouquets

  • This offer entitles you to free Express Delivery - First Class Tracked (worth £3.99) when you purchase selected Balloon & Chocolate Bouquets and 3 Balloon Bouquets
  • NOT included are 5 balloon bouquets
  • Offer only applies when Express Delivery – First Class Tracked is selected at checkout
  • If you add other items to your basket a delivery charge will be applied
  • Discount will be automatically applied at checkout
  • The offer only applies to selected products marked with the offer message: “Includes FREE delivery!*”
  • NOT included are any products not marked with the offer message
  • Available whilst stocks last.

Free nominated day delivery on selected bubblegum balloons

  • This offer entitles you to free Next Day Delivery (worth £5.99) when you purchase selected Bubbblegum balloons
  • NOT included are personalised or photo upload balloons, balloon & chocolate bundles and 3 balloon bouquets
  • Offer only applies when your chosen delivery day is selected at product page
  • Discount will be automatically applied at checkout
  • If you add other items to your basket a delivery charge will be applied to those items.
  • The offer only applies to selected products marked with the offer message: “ Includes FREE nominated day delivery!* ”
  • NOT included are any products not marked with the offer message
  • Next Day Delivery orders placed before 2pm Monday - Friday (excluding Bank Holidays) will be dispatched the same day.
  • Available whilst stocks last.

Free nominated day delivery on selected flowers bouquets & plants

  • The offer entitles you to free next day delivery on selected flowers bouquets
  • The offer only applies to selected products marked with the offer message: "Includes FREE nominated day delivery!*”
  • Offer only applies when your chosen delivery day is selected at product page
  • Discount will be automatically applied at checkout
  • If you add other items to your basket a delivery charge will be applied to those items.
  • Next Day Delivery only available on orders made before 3.30pm on weekdays and before 12.30pm on weekends
  • Available whilst stocks last.
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

25% off colleague discount

  • The offer is only open to colleagues on cardfactory payroll
  • Family and friends are not eligible to receive colleague discount
  • Excluded from the offer are Helium Canisters, Gift Experiences, Flowers, Alcohol, Food & Drink Hampers, Fancy Dress, Bubblegum Balloons, Lindt chocolates, Yankee products and kids personalised books
  • Online discount cannot be used in conjunction with any other offer or promotion for example, 3 for 2 on personalised cards
  • Enter ‘SAVE’ along with your employee number in the promotional box at checkout for discount to be applied
  • Excludes any delivery charges
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Multibuy discount on selected cards

  • This offer entitles you to 30% off 10+ cards, 40% off 20+ cards and 50% off 50+ cards
  • NOT included are boxed cards
  • Offer is only available on selected personalised & non personalised cards and cards must be the same size & design to qualify
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other voucher codes
  • Offer will be automatically discounted at basket
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

2 for £17 on selected personalised mugs

  • Get 2 personalised mugs (worth £9.99 each) for £17 at basket, excluding delivery charges
  • Only applies to products marked with “Personalised Mugs: 2 for £17”
  • Discount will be automatically applied at checkout
  • NOT included are in store mugs or any product not marked with the offer message
  • Available whilst stocks last.

2 for £25 on selected personalised water bottles

  • Get 2 personalised water bottles (worth £12.99 each) for £25 at basket, excluding delivery charges
  • Only applies to products marked with “Water Bottles: 2 for £25”
  • Discount will be automatically applied at checkout
  • NOTincluded are in store water bottles or any product not marked with the offer message
  • Available whilst stocks last.

2 for £24 on selected personalised kids gifts

  • Get 2 personalised Kids gifting products (worth £12.99 and/or £14.99 and/or £16.99 each) for £24 at basket, excluding delivery charges
  • Only applies to products marked with “2 for £24: Kids everyday gifting”
  • Discount will be automatically applied at checkout
  • NOTincluded are in store kids gifting or any product not marked with the offer message
  • Available whilst stocks last.

2 for £29 on selected personalised sacks

  • Get 2 personalised sacks (worth £19.99 each) for £29 at basket, excluding delivery charges
  • Qualifying products identified by “2 for £29 on selected Personalised Sacks*”
  • Discount will be automatically applied at basket
  • Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed
  • NOT included are in store water bottles or any product not marked with the offer message
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

2 for £25 on selected personalised stockings

  • Get 2 personalised stockings (worth £14.99 each) for £25 at basket, excluding delivery charges
  • Qualifying products identified by “2 for £25 on selected Personalised Stockings*”
  • Discount will be automatically applied at basket
  • Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed
  • NOT included are in store stockings or any product not marked with the offer message
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

2 for £18 on selected baubles

  • Get 2 baubles (worth £9.99 or £10.99 each) for £18 at basket, excluding delivery charges
  • Qualifying products identified by “2 for £18 Baubles *”
  • Not included in the offer are non personalised baubles or any other product not marked with the offer message
  • Discount will be automatically applied at basket
  • Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Spin to Win - 10%/15%/20% off selected cards & personalised gifts

  • This offer entitles you to (10%/15%/20%) off qualifying cards or selcted gifts.
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • Personalised cards and / or personalised gifts must be added to basket and will be discounted at the checkout when the voucher code has been applied.
  • NOT included are non-personalised “Seen in store” cards, or non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer.
  • Voucher code must be applied at basket.
  • One redemption per customer.
  • Offers are only valid at cardfactory.co.uk and not valid in stores.
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time.

50% off 1 x A5 or square personalised card with first app order

  • This offer entitles you to 50% off 1 A5 or Square personalised card with your first app order
  • NOT included are A4 cards, or boxed cards
  • Delivery will be charged for your 50% A5 or Square personalised card and any additional items in your order
  • Offer only valid customers placing their first order on the Card Factory app
  • Customers must log in to the cardfactory app where the voucher code must be applied at basket
  • One redemption per customer
  • Offers are only valid on cardfactory.co.uk app and not valid on the website or in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Blue Light Card Members - 15% off selected cards & personalised gifts

  • This offer entitles you to 15% off qualifying cards & personalised gifts
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer, but can be used with site promotion “3 for 2 on Personalised Cards”
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Joint Network - 14% off selected cards & personalised gifts

  • This offer entitles you to 14% off qualifying cards & personalised gifts
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer, but can be used with site promotion “3 for 2 on Personalised Cards”
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Student Beans - 14% off selected cards & personalised gifts

  • This offer entitles you to 14% off qualifying selected cards & personalised gifts
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer, but can be used with site promotion “3 for 2 on Personalised Cards”
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Cubbi - 14% off selected cards & personalised gifts

  • This offer entitles you to 14% off selected cards & personalised gifts.
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer, but can be used with site promotion.
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Perkbox - 14% off selected cards & personalised gifts

  • This offer entitles you to 14% off qualifying cards or personalised gifts.
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer, but can be used with site promotion.
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Epassi - 11% off selected cards & personalised gifts

  • This offer entitles you to 11% off qualifying selected cards & personalised gifts
  • Voucher code must be applied at basket
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • One redemption per customer.
  • Excludes any delivery charges
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

WeBravo - 12% off selected cards & personalised giftss

  • This offer entitles you to 12% off qualifying selected cards & personalised gifts
  • Voucher code must be applied at basket
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • Online discount cannot be used in conjunction with any other offer or promotion for example, 3 for 2 on personalised cards
  • One redemption per customer
  • Excludes any delivery charges
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

12% off selected cards & personalised gifts – Affiliates

  • This offer entitles you to 12% off qualifying selected cards & personalised gifts.
  • Voucher code must be applied at basket
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • One redemption per customer.
  • Excludes any delivery charges
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

10% off selected cards & personalised gifts* - Affiliates

  • This offer entitles you to 10% off qualifying selected cards & personalised gifts
  • NOT included are non-personalised gifts, flowers, gift experiences, food and drink hampers
  • Cannot be used in conjunction with any other basket codes or offers, for example, Personalised Mugs: 2 for £17
  • Excludes any delivery charges
  • Voucher code must be applied at basket
  • One redemption per customer
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

11% off selected cards & personalised gifts* - Affiliates

  • This offer entitles you to 11% off qualifying selected cards & personalised gifts
  • NOT included are non-personalised gifts, flowers, gift experiences, food and drink hampers
  • Cannot be used in conjunction with any other basket codes or offers, for example, Personalised Mugs: 2 for £17
  • Excludes any delivery charges
  • Voucher code must be applied at basket
  • One redemption per customer
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

20% off selected cards & personalised gifts – Email

  • This offer entitles you to 20% off selected cards & personalised gifts.
  • NOT included are non-personalised gifts.
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other basket offer codes
  • Voucher code must be applied at basket.
  • One redemption per customer.
  • Offers are only valid at cardfactory.co.uk and not valid in stores .
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

10% off selected personalised gifts - Email

  • This offer entitles you to 10% off selected personalised gifts
  • NOT included are flowers, food & drink hamper gifts, experience day gifts, alcohol gifts, balloon gifts and any non personalised gifts
  • Voucher code must be applied at basket
  • Cannot be used in conjunction with any other basket offer code or offers, for example, Personalised Mugs: 2 for £17
  • Excludes any delivery charges
  • One redemption per customer
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

15% off selected cards & gifts – Email

  • This offer entitles you to 15% off selected cards or gifts.
  • NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • Voucher code must be applied at basket
  • Cannot be used in conjunction with any other basket offer code or offers
  • Excludes any delivery charges
  • One redemption per customer only
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

99p A5 card and free 2nd class delivery - Email

  • This offer entitles you 1 x A5 personalised card for 99p and free 2nd class delivery.
  • NOT included are personalised square, A4 cards, & boxed Christmas cards.
  • 1 x A5 personalised card must be added to basket to qualify.
  • Free delivery is only applicable to 2nd Class Delivery and you must only have 1 x A5 card in basket to qualify.
  • Cannot be used in conjunction with any other voucher codes.
  • Discount code must be applied at basket.
  • One redemption per customer
  • Offers are only valid at cardfactory.co.uk and not valid in stores.
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

20% off first order excluding shipping. - Tell CF Email

  • This offer entitles all new online customers to 20% off first online order, not available to existing online customers..
  • Excludes any delivery charges..
  • Unique offer code will be sent via email within 24hrs of signing up, please check your junk folder.
  • Cannot be used in conjunction with any other voucher codes.
  • Discount code must be applied at basket.
  • One redemption per customer
  • Offers are only valid at cardfactory.co.uk and not valid in stores.
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

£1 A5 card's and free 2nd class delivery - Student Beans

  • This offer entitles you 1 x A5 personalised card for £1 and free 2nd class delivery.
  • NOT included are personalised square, A4 cards & boxed Christmas cards.
  • 1 x A5 personalised card must be added to basket to qualify.
  • Free delivery is only applicable to 2nd Class Delivery and you must only have 1 x A5 card in basket to qualify.
  • Cannot be used in conjunction with any other voucher codes.
  • Discount code must be applied at basket.
  • One redemption per customer
  • Offers are only valid at cardfactory.co.uk and not valid in stores.
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

30% off selected personalised gifts and cards - email

  • This offer entitles you to 30% off selected personalised gifts & cards
  • NOT included are flowers, food & drink hamper gifts, experience day gifts, alcohol gifts, balloon gifts and any non personalised gifts & cards
  • Voucher code must be applied at basket
  • Cannot be used in conjunction with any other basket offer code or offers, for example, Personalised Mugs: 2 for £17
  • Excludes any delivery charges
  • One redemption per customer
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavor to deliver your order before your estimated delivery date, this is not guaranteed

10 A5 cards for £10

  • This offer entitles you to 10 selected A5 cards for £10.
  • Only valid on A5 cards which are listed here are within the offer
  • Qualifying products identified by “10 A5 cards for £10*”
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other card offer e.g 3 for £5 A5 cards or any basket promotional offer.
  • Discount automatically applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

20% off selected personalised glassware -email

  • This offer entitles you to 20% off selected personalised glassware.
  • Only valid on gifts which are listed here are within the offer
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer.
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

21% off selected personalised glassware - affiliate

  • This offer entitles you to 21% off selected personalised glassware.
  • Only valid on gifts which are listed here are within the offer
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer.
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

15% off selected personalised cushions- email

  • This offer entitles you to 15% off selected personalised cushions.
  • Only valid on gifts which are listed here are within the offer
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer.
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

16% off selected personalised cushions- affiliate

  • This offer entitles you to 16% off selected personalised cushions.
  • Only valid on gifts which are listed here are within the offer
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer.
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

20% off selected personalised wallart- email

  • This offer entitles you to 20% off selected personalised wallart.
  • Only valid on gifts which are listed here are within the offer
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer.
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

21% off selected personalised wallart- affiliate

  • This offer entitles you to 21% off selected personalised wallart.
  • Only valid on gifts which are listed here are within the offer
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer.
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time