Offer Terms & Conditions

T&Cs for all offers being run on-site

All Offers

  • Offers are only valid at cardfactory.co.uk and not valid in stores unless specified
  • Offers remains subject to our general terms and conditions.
  • cardfactory reserves the right to withdraw, amend or replace offers at any time

20% off selected personalised gifts

  • This offer entitles you to 20% off selected personalised gifts
  • Only applicable for gifts on Personalised Gift Offers page here
  • Discount will be automatically applied at checkout
  • Cannot be used in conjunction with any other basket offer code or offers, for example, Personalised Mugs: 2 for £17
  • Excludes any delivery charges
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

20% off any personalised card when you set up 3 event reminders

  • This offer entitles you to 20% off one personalised card once you have set up 3 event reminders
  • NOT included are non-personalised "in store cards", chocolate cards or boxed cards
  • Voucher code must be applied at basket
  • Cannot be used in conjunction with any other card basket offer code
  • Excludes any delivery charges
  • One redemption per customer
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed
  • Copy code will need the clipboard-write permission of your system to copy the coupon code to clipboard

Free delivery on Click and Collect orders over £15

  • This offer entitles you to  free  delivery when you spend  £15 or more on Click and Collect qualifying products  (excluding the cost of delivery)
  • If you spend less than £15  on Click & Collect qualifying products a delivery charge of £3.99 will be  applied
  • Product eligibility for click and collect will be specified on the product page
  • Baskets made up of Click & Collect qualifying products only qualify for free delivery to a participating Click and Collect Store.
  • Discount will be automatically applied at basket
  • Some items on the site are NOT available for the Click & Collect service. If you order items such as helium canisters, inflated number balloons, wrapping paper rolls, balloon arches, balloon & chocolate gifts or selected personalised gifts a home delivery charge will apply.
  • Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed.
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time.

Free delivery on selected 5 balloon bouquets

  • This offer entitles you to free Next Day Delivery (worth £5.99) when you purchase selected 5 Balloon Bouquets
  • NOT included are balloon & chocolate bundles and 3 balloon bouquets
  • Offer only applies when Next Day Delivery is selected at checkout
  • If you add other items to your basket a delivery charge will be applied
  • Discount will be automatically applied at checkout
  • The offer only applies to selected products marked with the offer message: “Includes FREE next day delivery!*”
  • NOT included are any products not marked with the offer message
  • Next Day Delivery orders placed before 12pm Monday - Friday (excluding Bank Holidays) will be dispatched the same day
  • Available whilst stocks last.

Free delivery on selected balloon & chocolate bouquets and 3 balloon bouquets

  • This offer entitles you to free Express Delivery - First Class Tracked (worth £3.99) when you purchase selected Balloon & Chocolate Bouquets and 3 Balloon Bouquets
  • NOT included are 5 balloon bouquets
  • Offer only applies when Express Delivery – First Class Tracked is selected at checkout
  • If you add other items to your basket a delivery charge will be applied
  • Discount will be automatically applied at checkout
  • The offer only applies to selected products marked with the offer message: “Includes FREE delivery!*”
  • NOT included are any products not marked with the offer message
  • Available whilst stocks last.

Free nominated day delivery on selected bubblegum balloons

  • This offer entitles you to free Next Day Delivery (worth £5.99) when you purchase selected Bubbblegum balloons
  • NOT included are personalised or photo upload balloons, balloon & chocolate bundles and 3 balloon bouquets
  • Offer only applies when your chosen delivery day is selected at product page
  • Discount will be automatically applied at checkout
  • If you add other items to your basket a delivery charge will be applied to those items.
  • The offer only applies to selected products marked with the offer message: “ Includes FREE nominated day delivery!* ”
  • NOT included are any products not marked with the offer message
  • Next Day Delivery orders placed before 2pm Monday - Friday (excluding Bank Holidays) will be dispatched the same day.
  • Available whilst stocks last.

Free nominated day delivery on selected flowers bouquets & plants

  • The offer entitles you to free next day delivery on selected flowers bouquets
  • The offer only applies to selected products marked with the offer message: "Includes FREE nominated day delivery!*”
  • Offer only applies when your chosen delivery day is selected at product page
  • Discount will be automatically applied at checkout
  • If you add other items to your basket a delivery charge will be applied to those items.
  • Next Day Delivery only available on orders made before 3.30pm on weekdays and before 12.30pm on weekends
  • Available whilst stocks last.
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

25% off colleague discount

  • The offer is only open to colleagues on cardfactory payroll
  • Family and friends are not eligible to receive colleague discount
  • Excluded from the offer are Helium Canisters, Gift Experiences, Flowers, Alcohol, Food & Drink Hampers, Fancy Dress, Bubblegum Balloons, Lindt chocolates, Yankee products and kids personalised books
  • Online discount cannot be used in conjunction with any other offer or promotion for example, 3 for 2 on personalised cards
  • Enter ‘SAVE’ along with your employee number in the promotional box at checkout for discount to be applied
  • Excludes any delivery charges
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Multibuy discount on selected personalised cards

  • This offer entitles you to 30% off 10+ cards, 40% off 20+ cards and 50% off 50+ cards
  • NOT included are non-personalised “Seen in store” cards.
  • Offer is only available on selected personalised cards and cards must be the same size & design to qualify
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other voucher codes
  • Offer will be automatically discounted at basket
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

2 for £25 on selected personalised candles

  • This offer entitles you to purchase 2 personalised candles for £25
  • Qualifying products identified by the offer message " Personalised Candles: 2 for £25* "
  • NOT included are non-personalised candles, yankee candles, or any other product not marked with the offer message
  • Discount automatically applied at basket
  • Excludes any delivery charges
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

2 for £25 on selected personalised water bottles

  • Get 2 personalised water bottles (worth £12.99 each) for £25 at basket, excluding delivery charges
  • Only applies to products marked with “Water Bottles: 2 for £25”
  • Discount will be automatically applied at checkout
  • NOTincluded are in store water bottles or any product not marked with the offer message
  • Available whilst stocks last.

2 for £24 on selected personalised kids gifts

  • Get 2 personalised Kids gifting products (worth £12.99 and/or £14.99 and/or £16.99 each) for £24 at basket, excluding delivery charges
  • Only applies to products marked with “2 for £24: Kids everyday gifting”
  • Discount will be automatically applied at checkout
  • NOTincluded are in store kids gifting or any product not marked with the offer message
  • Available whilst stocks last.

2 for £15 on selected personalised glassware

  • Get 2 personalised wine and/or pint glasses (worth £9.99 each) for £15 at basket, excluding delivery charges
  • Only applies to products marked with “Personalised glasses: 2 for £15”
  • Discount will be automatically applied at checkout
  • NOT included are in store glassware or any product not marked with the offer message
  • Available whilst stocks last.

2 for £30 on selected personalised cushions

  • This offer entitles you to purchase 2 personalised cushions for £30
  • Qualifying products identified by the offer message " Cushions: 2 for £30* "
  • NOT included are non-personalised "in store cushions", or any other product not marked with the offer message
  • Cannot be used in conjunction with any other basket codes or offers
  • Discount automatically applied at basket
  • Excludes any delivery charges
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

2 for £17 on selected personalised mugs

  • Get 2 personalised mugs (worth £9.99 each) for £17 at basket, excluding delivery charges
  • Only applies to products marked with “Personalised Mugs: 2 for £17”
  • Discount will be automatically applied at checkout
  • NOT included are in store mugs or any product not marked with the offer message
  • Available whilst stocks last.

2 for £29 on selected personalised sacks

  • Get 2 personalised sacks (worth £19.99 each) for £29 at basket, excluding delivery charges
  • Qualifying products identified by “2 for £29 on selected Personalised Sacks*”
  • Discount will be automatically applied at basket
  • Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed
  • NOT included are in store water bottles or any product not marked with the offer message
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

2 for £25 on selected personalised stockings

  • Get 2 personalised stockings (worth £14.99 each) for £25 at basket, excluding delivery charges
  • Qualifying products identified by “2 for £25 on selected Personalised Stockings*”
  • Discount will be automatically applied at basket
  • Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed
  • NOT included are in store stockings or any product not marked with the offer message
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

2 for £18 on selected baubles

  • Get 2 baubles (worth £9.99 or £10.99 each) for £18 at basket, excluding delivery charges
  • Qualifying products identified by “2 for £18 Baubles *”
  • Not included in the offer are non personalised baubles or any other product not marked with the offer message
  • Discount will be automatically applied at basket
  • Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Spin to Win - 10%/15%/20% off personalised cards and gifts

  • This offer entitles you to (10%/15%/20%) off qualifying personalised cards or gifts.
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • Personalised cards and / or personalised gifts must be added to basket and will be discounted at the checkout when the voucher code has been applied
  • NOT included are non-personalised “Seen in store” cards, or non-personalised gifts, boxed cards and any other product.
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer, but can be used with site promotion “3 for 2 on Personalised Cards”
  • Voucher code must be applied at basket.
  • One redemption per customer.
  • Offers are only valid at cardfactory.co.uk and not valid in stores.
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time.

50% off 1 x A5 or square personalised card with first app order

  • This offer entitles you to 50% off 1 A5 or Square personalised card with your first app order
  • NOT included are A4 cards, A6 cards, non-personalised "in store cards", chocolate cards or boxed cards
  • Delivery will be charged for your 50% A5 or Square personalised card and any additional items in your order
  • Offer only valid customers placing their first order on the Card Factory app
  • Customers must log in to the cardfactory app where the voucher code must be applied at basket
  • One redemption per customer
  • Offers are only valid on cardfactory.co.uk app and not valid on the website or in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Blue Light Card Members - 16% off personalised cards & gifts

  • This offer entitles you to 16% off qualifying personalised cards or gifts.
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised “Seen in store” cards, or non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer, but can be used with site promotion “3 for 2 on Personalised Cards”
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Joint Network - 14% off personalised cards & gifts

  • This offer entitles you to 15% off qualifying personalised cards or gifts.
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised “Seen in store” cards, or non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer, but can be used with site promotion “3 for 2 on Personalised Cards”
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Cubbi - 14% off personalised cards & gifts

  • This offer entitles you to 14% off qualifying personalised cards or gifts.
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised “Seen in store” cards, or non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer, but can be used with site promotion “3 for 2 on Personalised Cards”
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Epassi - 11% off selected personalised cards & gifts

  • This offer entitles you to 11% off qualifying personalised cards or gifts.
  • Voucher code must be applied at basket
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised “Seen in store” cards, or non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • One redemption per customer.
  • Excludes any delivery charges
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

WeBravo - 12% off selected personalised cards & gifts

  • This offer entitles you to 12% off qualifying personalised cards or gifts.
  • Voucher code must be applied at basket
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised “Seen in store” cards, or non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • Online discount cannot be used in conjunction with any other offer or promotion for example, 3 for 2 on personalised cards
  • Excludes any delivery charges
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

12% off selected personalised cards & gifts – Affiliates

  • This offer entitles you to 12% off qualifying personalised cards or gifts.
  • Voucher code must be applied at basket
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised “Seen in store” cards, or non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • One redemption per customer.
  • Excludes any delivery charges
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

10% off selected personalised cards and gifts* - Affiliates

  • This offer entitles you to 10% off qualifying personalised cards or gifts
  • NOT included are non-personalised gifts, flowers, gift experiences, food and drink hampers, non-personalised “Seen in store” cards, chocolate cards
  • Cannot be used in conjunction with any other basket codes or offers, for example, Personalised Mugs: 2 for £17
  • Excludes any delivery charges
  • Voucher code must be applied at basket
  • One redemption per customer
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

11% off selected personalised cards and gifts* - Affiliates

  • This offer entitles you to 11% off qualifying personalised cards or gifts
  • NOT included are non-personalised gifts, flowers, gift experiences, food and drink hampers, non-personalised “Seen in store” cards, chocolate cards
  • Cannot be used in conjunction with any other basket codes or offers, for example, Personalised Mugs: 2 for £17
  • Excludes any delivery charges
  • Voucher code must be applied at basket
  • One redemption per customer
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

20% off personalised cards and gifts – Email

  • This offer entitles you to 20% off any personalised card or gifts.
  • NOT included are non-personalised “Seen in store” cards, or non-personalised gifts.
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other basket offer codes
  • Voucher code must be applied at basket.
  • One redemption per customer.
  • Offers are only valid at cardfactory.co.uk and not valid in stores .
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

30% off 2 x square or A5 personalised cards - Email

  • This offer entitles you to 30% off two square or A5 personalised cards
  • NOT included are A6 and A4 personalised cards, non-personalised "in store cards", chocolate cards or boxed cards
  • You must have 2 square or A5 personalised cards in your basket to qualify
  • 30% discount only valid on 2 cards
  • Voucher code must be applied at basket
  • Cannot be used in conjunction with any other card basket offer code
  • Excludes any delivery charges
  • One redemption per customer
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

10% off selected personalised gifts - Email

  • This offer entitles you to 10% off selected personalised gifts
  • NOT included are flowers, food & drink hamper gifts, experience day gifts, alcohol gifts, balloon gifts and any non personalised gifts
  • Voucher code must be applied at basket
  • Cannot be used in conjunction with any other basket offer code or offers, for example, Personalised Mugs: 2 for £17
  • Excludes any delivery charges
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

Buy 1 get 1 free on square & A5 personalised cards – Email

  • Offer is redeemed by adding 2 or more standard (A5) size or square personalised cards to your basket, to receive the cheapest card free.
  • The value of the lowest priced card will be discounted at the checkout when the voucher code has been applied
  • Maximum of 1 free card per order
  • The offer only applies to standard (A5) size and square personalised cards
  • NOT included are A6 or A4 personalised cards, in store cards, boxed cards and any other product
  • The cards will be sent as a single order not despatched separately
  • Free delivery to a single address will apply if only personalised cards are ordered
  • One redemption per customer only
  • Email exclusive offer - discount only applied when voucher code sent by email is added to basket

15% off selected personalised cards & gifts – Email

  • This offer entitles you to 15% off selected personalised cards or gifts.
  • NOT included are non-personalised “Seen in store” cards, or non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
  • Voucher code must be applied at basket
  • Cannot be used in conjunction with any other basket offer code or offers
  • Excludes any delivery charges
  • One redemption per customer only
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

1p A5 personalised card and free 2nd class delivery - Email

  • This offer entitles you 1 x A5 personalised card for £0.01 and free 2nd class delivery
  • NOT included are personalised A6 & A4 cards, non-personalised “Seen in store” cards & boxed Christmas cards.
  • At least 1 x A5 personalised card must be added to basket to qualify.
  • Free delivery is only applicable to 2nd Class Delivery and you must only have 1 x A5 card in basket to qualify.
  • Cannot be used in conjunction with any other voucher codes.
  • Unique discount code must be applied at basket
  • Offers are only valid at cardfactory.co.uk and not valid in stores.
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .