Offer Terms & Conditions

T&Cs for all offers being run on-site

All Offers

  • Offers are only valid at cardfactory.co.uk and not valid in stores unless specified
  • Offers remains subject to our general terms and conditions.
  • cardfactory reserves the right to withdraw, amend or replace offers at any time

Free delivery on Click and Collect orders over £15

  • This offer entitles you to  free  delivery when you spend  £15 or more on Click and Collect qualifying products  (excluding the cost of delivery)
  • If you spend less than £15  on Click & Collect qualifying products a delivery charge of £3.99 will be  applied
  • Product eligibility for click and collect will be specified on the product page
  • Baskets made up of Click & Collect qualifying products only qualify for free delivery to a participating Click and Collect Store.
  • Discount will be automatically applied at basket
  • Some items on the site are NOT available for the Click & Collect service. If you order items such as helium canisters, inflated number balloons, wrapping paper rolls, balloon arches, balloon & chocolate gifts or selected personalised gifts a home delivery charge will apply.
  • Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed.
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time.

25% off colleague discount

  • The offer is only open to colleagues on cardfactory payroll
  • Family and friends are not eligible to receive colleague discount
  • Excluded from the offer are Helium Canisters, Gift Experiences, Flowers, Alcohol, Food & Drink Hampers, Fancy Dress, Bubblegum Balloons, Lindt chocolates and Yankee products
  • Online discount cannot be used in conjunction with any other offer or promotion for example, 3 for 2 on personalised cards
  • Enter ‘SAVE’ along with your employee number in the promotional box at checkout for discount to be applied
  • Excludes any delivery charges
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Free Delivery on Selected 5 Balloon Bouquets

  • This offer entitles you to free Next Day Delivery (worth £5.99) when you purchase selected 5 Balloon Bouquets
  • NOT included are balloon & chocolate bundles and 3 balloon bouquets
  • Offer only applies when Next Day Delivery is selected at checkout
  • If you add other items to your basket a delivery charge will be applied
  • Discount will be automatically applied at checkout
  • The offer only applies to selected products marked with the offer message: “Includes FREE next day delivery!*”
  • NOT included are any products not marked with the offer message
  • Next Day Delivery orders placed before 12pm Monday - Friday (excluding Bank Holidays) will be dispatched the same day
  • Available whilst stocks last.

Free Delivery on Selected Balloon & Chocolate Bouquets and 3 Balloon Bouquets

  • This offer entitles you to free Express Delivery – First Class Tracked (worth £3.99) when you purchase selected Balloon & Chocolate Bouquets and 3 Balloon Bouquets
  • NOT included are 5 balloon bouquets
  • Offer only applies when Express Delivery – First Class Tracked is selected at checkout
  • If you add other items to your basket a delivery charge will be applied
  • Discount will be automatically applied at checkout
  • The offer only applies to selected products marked with the offer message: “Includes FREE delivery!*”
  • NOT included are any products not marked with the offer message
  • Available whilst stocks last.

Free Nominated Day Delivery on Selected Bubblegum Balloons

  • This offer entitles you to free Next Day Delivery (worth £5.99) when you purchase selected Bubbblegum balloons
  • NOT included are personalised or photo upload balloons, balloon & chocolate bundles and 3 balloon bouquets
  • Offer only applies when your chosen delivery day is selected at product page
  • Discount will be automatically applied at checkout
  • If you add other items to your basket a delivery charge will be applied to those items.
  • The offer only applies to selected products marked with the offer message: “ Includes FREE nominated day delivery!* ”
  • NOT included are any products not marked with the offer message
  • Next Day Delivery orders placed before 2pm Monday - Friday (excluding Bank Holidays) will be dispatched the same day.
  • Available whilst stocks last.

Free delivery on selected flowers bouquets & plants

  • The offer entitles you to free next day delivery on selected flowers bouquets
  • The offer only applies to selected products marked with the offer message: “Includes FREE delivery!*”
  • NOT included are any other Flowers, Plants or products not marked with the offer message
  • Discount applies to next day delivery only and will be automatically applied at checkout
  • If you add other items to your basket a delivery charge will be applied
  • Next Working Day Delivery orders placed before 1pm Monday - Friday (excluding Bank Holidays) will be dispatched the same day
  • Whilst we always endeavor to deliver your order on your estimated delivery date, this is not guaranteed
  • Available whilst stocks last
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

2 for £25 on selected Personalised Water Bottles

  • Get 2 personalised water bottles (worth £12.99 each) for £25 at basket, excluding delivery charges
  • Only applies to products marked with “Water Bottles: 2 for £25”
  • Discount will be automatically applied at checkout
  • NOT included are in store water bottles or any product not marked with the offer message
  • Available whilst stocks last.

2 for £24 on selected Personalised Kids Gifting

  • Get 2 personalised Kids gifting products (worth £12.99 and/or £14.99 and/or £16.99 each) for £24 at basket, excluding delivery charges
  • Only applies to products marked with “2 for £24: Kids everyday gifting”
  • Discount will be automatically applied at checkout
  • NOT included are in store kids gifting or any product not marked with the offer message
  • Available whilst stocks last.

2 for £15 on Personalised Glassware

  • Get 2 personalised wine and/or pint glasses (worth £9.99 each) for £15 at basket, excluding delivery charges
  • Only applies to products marked with “Personalised glasses: 2 for £15”
  • Discount will be automatically applied at checkout
  • NOT included are in store glassware or any product not marked with the offer message
  • Available whilst stocks last.

2 for £30 on selected Personalised Cushions*

  • This offer entitles you to purchase 2 personalised cushions for £30
  • Qualifying products identified by the offer message " Cushions: 2 for £30* "
  • NOT included are non-personalised "in store cushions", or any other product not marked with the offer message
  • Excludes product SKU: 71482 and SKU: 74138
  • Cannot be used in conjunction with any other basket codes or offers
  • Discount automatically applied at basket
  • Excludes any delivery charges
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

2 for £17 on Personalised Mugs

  • Get 2 personalised mugs (worth £9.99 each) for £17 at basket, excluding delivery charges
  • Only applies to products marked with “Personalised Mugs: 2 for £17”
  • Discount will be automatically applied at checkout
  • NOT included are in store mugs or any product not marked with the offer message
  • Available whilst stocks last.

2 for £29 on selected Personalised Sacks

  • Get 2 personalised sacks (worth £19.99 each) for £29 at basket, excluding delivery charges
  • Qualifying products identified by “2 for £29 on selected Personalised Sacks*”
  • Discount will be automatically applied at basket
  • Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed
  • NOT included are in store water bottles or any product not marked with the offer message
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

2 for £25 on selected Personalised Stockings

  • Get 2 personalised stockings (worth £14.99 each) for £25 at basket, excluding delivery charges
  • Qualifying products identified by “2 for £25 on selected Personalised Stockings*”
  • Discount will be automatically applied at basket
  • Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed
  • NOT included are in store stockings or any product not marked with the offer message
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

2 for £18 on selected Baubles

  • Get 2 baubles (worth £9.99 or £10.99 each) for £18 at basket, excluding delivery charges
  • Qualifying products identified by “2 for £18 Baubles *”
  • Not included in the offer are non personalised baubles or any other product not marked with the offer message
  • Discount will be automatically applied at basket
  • Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Buy One, Get One Free on Square & A5 Personalised Cards – Email

  • Offer is redeemed by adding 2 or more standard (A5) size or square personalised cards to your basket, to receive the cheapest card free.
  • The value of the lowest priced card will be discounted at the checkout when the voucher code has been applied
  • Maximum of 1 free card per order
  • The offer only applies to standard (A5) size and square personalised cards
  • NOT included are A6 or A4 personalised cards, in store cards, boxed cards and any other product
  • The cards will be sent as a single order not despatched separately
  • Free delivery to a single address will apply if only personalised cards are ordered
  • One redemption per customer only
  • Email exclusive offer - discount only applied when voucher code sent by email is added to basket

Free non-personalised card with your next order – Email

  • This offer entitles you to one free card to the value of 99p or less.
  • NOT included are multi packs, Christmas boxed cards and personalised cards.
  • Delivery will be charged for your free card and any additional items in your order
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offers are only valid at cardfactory.co.uk and not valid in stores .
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Spin to Win: 10%/15%/20% off Personalised Cards and Gifts

  • This offer entitles you to (10%/15%/20%) off qualifying personalised cards or gifts.
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • Personalised cards and / or personalised gifts must be added to basket and will be discounted at the checkout when the voucher code has been applied
  • NOT included are non-personalised “Seen in store” cards, or non-personalised gifts, boxed cards and any other product.
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer, but can be used with site promotion “3 for 2 on Personalised Cards”
  • Voucher code must be applied at basket.
  • One redemption per customer.
  • Offers are only valid at cardfactory.co.uk and not valid in stores.
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time.

Blue Light Card Members 15% off Personalised Cards & Gifts

  • This offer entitles you to 15% off qualifying personalised cards or gifts.
  • Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
  • NOT included are non-personalised “Seen in store” cards, or non-personalised gifts.
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other offer, but can be used with site promotion “3 for 2 on Personalised Cards”
  • Voucher code must be applied at basket
  • One redemption per customer.
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

20% Off Personalised Cards and Gifts – Email

  • This offer entitles you to 20% off any personalised card or gifts.
  • NOT included are non-personalised “Seen in store” cards, or non-personalised gifts.
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other basket offer codes, but can be used with site promotions for example, “3 for 2 on Personalised Cards” or “Personalised Mugs: 2 for £17” .
  • Voucher code must be applied at basket.
  • One redemption per customer.
  • Offers are only valid at cardfactory.co.uk and not valid in stores .
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

50% Off 1 x A5 or Square Personalised Card, with your First App Order

  • This offer entitles you to 50% off 1 A5 or Square personalised card with your first app order
  • NOT included are A4 cards, A6 cards, non-personalised "in store cards", chocolate cards or boxed cards
  • Delivery will be charged for your 50% A5 or Square personalised card and any additional items in your order
  • Offer only valid customers placing their first order on the Card Factory app
  • Customers must log in to the cardfactory app where the voucher code must be applied at basket
  • One redemption per customer
  • Offers are only valid on cardfactory.co.uk app and not valid on the website or in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

10% off selected Personalised Cards and Gifts* - Affiliates Offer

  • This offer entitles you to 10% off qualifying personalised cards or gifts
  • NOT included are non-personalised gifts, flowers, gift experiences, food and drink hampers, non-personalised “Seen in store” cards, chocolate cards
  • Cannot be used in conjunction with any other basket codes or offers, for example, Personalised Mugs: 2 for £17
  • Excludes any delivery charges
  • Voucher code must be applied at basket
  • One redemption per customer
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

11% off selected Personalised Cards and Gifts* - Affiliates Offer

  • This offer entitles you to 11% off qualifying personalised cards or gifts
  • NOT included are non-personalised gifts, flowers, gift experiences, food and drink hampers, non-personalised “Seen in store” cards, chocolate cards
  • Cannot be used in conjunction with any other basket codes or offers, for example, Personalised Mugs: 2 for £17
  • Excludes any delivery charges
  • Voucher code must be applied at basket
  • One redemption per customer
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

Set up 3 Event Reminders & get 20% off any personalised card

  • This offer entitles you to 20% off one personalised card once you have set up 3 event reminders
  • NOT included are non-personalised "in store cards", chocolate cards or boxed cards
  • Voucher code must be applied at basket
  • Cannot be used in conjunction with any other card basket offer code
  • Excludes any delivery charges
  • One redemption per customer
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

30% off two Square or A5 Personalised Cards - Email Exclusive

  • This offer entitles you to 30% off two square or A5 personalised cards
  • NOT included are A6 and A4 personalised cards, non-personalised "in store cards", chocolate cards or boxed cards
  • You must have 2 square or A5 personalised cards in your basket to qualify
  • 30% discount only valid on 2 cards
  • Voucher code must be applied at basket
  • Cannot be used in conjunction with any other card basket offer code
  • Excludes any delivery charges
  • One redemption per customer
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

20% Off your first A5 Personalised Card

  • This offer entitles you to 20% off one A5 personalised card
  • NOT included are A6 and A4 personalised cards or non-personalised “Seen in store” cards.
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other voucher codes
  • Voucher code must be applied at basket
  • One redemption per customer
  • Offer is only valid for new customers and/or customers who have not purchased a personalised card before
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

Multibuy Discount on Personalised Cards

  • This offer entitles you to 30% off 10+ cards, 40% off 20+ cards and 50% off 50+ cards
  • NOT included are non-personalised “Seen in store” cards.
  • Offer is only available on selected personalised cards and cards must be the same size & design to qualify
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other voucher codes
  • Offer will be automatically discounted at basket
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

2 for £25 on selected Personalised candles*

  • This offer entitles you to purchase 2 personalised candles for £25
  • Qualifying products identified by the offer message " Personalised Candles: 2 for £25* "
  • NOT included are non-personalised candles, yankee candles, or any other product not marked with the offer message
  • Discount automatically applied at basket
  • Excludes any delivery charges
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed
  • Offers are only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

10% off selected personalised gifts- Email Exclusive

  • This offer entitles you to 10% off selected personalised gifts
  • NOT included are flowers, food & drink hamper gifts, experience day gifts, alcohol gifts, balloon gifts and any non personalised gifts
  • Voucher code must be applied at basket
  • Cannot be used in conjunction with any other basket offer code or offers, for example, Personalised Mugs: 2 for £17
  • Excludes any delivery charges
  • Offer only valid at cardfactory.co.uk and not valid in stores
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
  • Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

Buy 2 get 30% off on A5 and square personalised cards

  • This offer entitles you to 30% off when you buy 2 or more A5 & square personalised cards
  • NOT included are personalised A6 & A4 cards, non-personalised “Seen in store” cards and boxed cards.
  • You must have at least 2 A5 and/or square personalised cards in your basket to qualify.
  • You must enter voucher code CARD30 at basket.
  • Excludes any delivery charges.
  • Cannot be used in conjunction with any other voucher codes or multibuy cards promotion.
  • Offers are only valid at cardfactory.co.uk and not valid in stores.
  • Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .