Contact Us
We're here to help with any queries or feedback you have about our store or your online shopping experience.
How can we help?
To help us assist you, please make a selection regarding your query below
Get Help Online
View Your Order
If you don't have an account with us, don't worry!
Please enter your Order ID, email address and billing postcode to manage and view your order.
Please contact our Customer Service Team via email or live chat if you need further help
Contact Online Customer Service
Card Factory HQ
Card FactoryCentury House, Brunel Road, Wakefield,
West Yorkshire, WF2 0XG,
United Kingdom
West Yorkshire, WF2 0XG,
United Kingdom
Get Help Online
Contact In Store Customer Services
Card Factory HQ
Card FactoryCentury House, Brunel Road, Wakefield,
West Yorkshire, WF2 0XG,
United Kingdom
West Yorkshire, WF2 0XG,
United Kingdom
Get help online
View Your Order
If you don't have an account with us, don't worry!
Please enter your Order ID, email address and billing postcode to manage and view your order.
Please contact our Customer Service Team via email or live chat if you need further help
Contact customer services
Call us
0330 333 4221Monday – Friday: 9:00am – 5:30pm
Calls cost no more than the national rate
and count towards any inclusive minutes
Calls cost no more than the national rate
and count towards any inclusive minutes
Card Factory HQ
Card FactoryCentury House, Brunel Road, Wakefield,
West Yorkshire, WF2 0XG,
United Kingdom
West Yorkshire, WF2 0XG,
United Kingdom