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Ask A Question

We know it’s frustrating when you have a question about your order and don’t have the time to call us, so we’ll do our best to answer your query here. 

We’ve grouped the questions into subjects to make it easier for you to search them, so all you have to do is select a subject from the drop-down menu below and then select a question. You'll see the answer to your question, as well as an option to contact us via Live Chat.

Can't find the answer you're looking for but need help with your order right now? We suggest using our Live Chat feature. Don't worry, it's very easy and simple to use, and it’s free of charge. Simply type your question into the text box that pops up on your screen and our customer service team will reply with the answer.

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