Offer Terms & Conditions

T&Cs for all offers being run on-site

All Offers

• Offers are only valid at cardfactory.co.uk and not valid in stores unless specified
• Offers remains subject to our general terms and conditions.
• cardfactory reserves the right to withdraw, amend or replace offers at any time

20% off any personalised or non personalised card when you set up 3 event reminders

• This offer entitles you to 20% off one personalised or non personalised card once you have set up 3 event reminders
• NOT included are non-personalised "in store cards", chocolate cards or boxed cards
• Voucher code must be applied at basket
• Cannot be used in conjunction with any other card basket offer code
• Excludes any delivery charges
• One redemption per customer
• Offer only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
• Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed
• Copy code will need the clipboard-write permission of your system to copy the coupon code to clipboard

Free delivery on Click and Collect orders over £15

• This offer entitles you to  free  delivery when you spend  £15 or more on Click and Collect qualifying products  (excluding the cost of delivery)
• If you spend less than £15  on Click & Collect qualifying products a delivery charge of £3.99 will be  applied
• Product eligibility for click and collect will be specified on the product page
• Baskets made up of Click & Collect qualifying products only qualify for free delivery to a participating Click and Collect Store.
• Discount will be automatically applied at basket
• Some items on the site are NOT available for the Click & Collect service. If you order items such as helium canisters, inflated number balloons, wrapping paper rolls, balloon arches, balloon & chocolate gifts or selected personalised gifts a home delivery charge will apply.
• Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed.
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time.

Free delivery on selected 5 balloon bouquets

• This offer entitles you to free Next Day Delivery (worth £5.99) when you purchase selected 5 Balloon Bouquets
• NOT included are balloon & chocolate bundles and 3 balloon bouquets
• Offer only applies when Next Day Delivery is selected at checkout
• If you add other items to your basket a delivery charge will be applied
• Discount will be automatically applied at checkout
• The offer only applies to selected products marked with the offer message: “Includes FREE next day delivery!*”
• NOT included are any products not marked with the offer message
• Next Day Delivery orders placed before 12pm Monday - Friday (excluding Bank Holidays) will be dispatched the same day
• Available whilst stocks last.

Free delivery on selected balloon & chocolate bouquets and 3 balloon bouquets

• This offer entitles you to free Express Delivery - First Class Tracked (worth £3.99) when you purchase selected Balloon & Chocolate Bouquets and 3 Balloon Bouquets
• NOT included are 5 balloon bouquets
• Offer only applies when Express Delivery – First Class Tracked is selected at checkout
• If you add other items to your basket a delivery charge will be applied
• Discount will be automatically applied at checkout
• The offer only applies to selected products marked with the offer message: “Includes FREE delivery!*”
• NOT included are any products not marked with the offer message
• Available whilst stocks last.

Free nominated day delivery on selected bubblegum balloons

• This offer entitles you to free Next Day Delivery (worth £5.99) when you purchase selected Bubbblegum balloons
• NOT included are personalised or photo upload balloons, balloon & chocolate bundles and 3 balloon bouquets
• Offer only applies when your chosen delivery day is selected at product page
• Discount will be automatically applied at checkout
• If you add other items to your basket a delivery charge will be applied to those items.
• The offer only applies to selected products marked with the offer message: “ Includes FREE nominated day delivery!* ”
• NOT included are any products not marked with the offer message
• Next Day Delivery orders placed before 2pm Monday - Friday (excluding Bank Holidays) will be dispatched the same day.
• Available whilst stocks last.

Free nominated day delivery on selected flowers bouquets & plants

• The offer entitles you to free next day delivery on selected flowers bouquets
• The offer only applies to selected products marked with the offer message: "Includes FREE nominated day delivery!*”
• Offer only applies when your chosen delivery day is selected at product page
• Discount will be automatically applied at checkout
• If you add other items to your basket a delivery charge will be applied to those items.
• Next Day Delivery only available on orders made before 3.30pm on weekdays and before 12.30pm on weekends
• Available whilst stocks last.
• Offers are only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

25% off colleague discount

• The offer is only open to colleagues on cardfactory payroll
• Family and friends are not eligible to receive colleague discount
• Excluded from the offer are Helium Canisters, Gift Experiences, Flowers, Alcohol, Food & Drink Hampers, Fancy Dress, Bubblegum Balloons, Lindt chocolates, Yankee products and kids personalised books
• Online discount cannot be used in conjunction with any other offer or promotion for example, 3 for 2 on personalised cards
• Enter ‘SAVE’ along with your employee number in the promotional box at checkout for discount to be applied
• Excludes any delivery charges
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

2 for £17 on selected personalised mugs

• Get 2 personalised mugs (worth £9.99 each) for £17 at basket, excluding delivery charges
• Only applies to products marked with “Personalised Mugs: 2 for £17”
• Discount will be automatically applied at checkout
• NOT included are in store mugs or any product not marked with the offer message
• Available whilst stocks last.

2 for £25 on selected personalised water bottles

• Get 2 personalised water bottles (worth £12.99 each) for £25 at basket, excluding delivery charges
• Only applies to products marked with “Water Bottles: 2 for £25”
• Discount will be automatically applied at checkout
• NOTincluded are in store water bottles or any product not marked with the offer message
• Available whilst stocks last.

2 for £24 on selected personalised kids gifts

• Get 2 personalised Kids gifting products (worth £12.99 and/or £14.99 and/or £16.99 each) for £24 at basket, excluding delivery charges
• Only applies to products marked with “2 for £24: Kids everyday gifting”
• Discount will be automatically applied at checkout
• NOTincluded are in store kids gifting or any product not marked with the offer message
• Available whilst stocks last.

2 for £29 on selected personalised sacks

• Get 2 personalised sacks (worth £19.99 each) for £29 at basket, excluding delivery charges
• Qualifying products identified by “2 for £29 on selected Personalised Sacks*”
• Discount will be automatically applied at basket
• Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed
• NOT included are in store water bottles or any product not marked with the offer message
• Offers are only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

2 for £25 on selected personalised stockings

• Get 2 personalised stockings (worth £14.99 each) for £25 at basket, excluding delivery charges
• Qualifying products identified by “2 for £25 on selected Personalised Stockings*”
• Discount will be automatically applied at basket
• Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed
• NOT included are in store stockings or any product not marked with the offer message
• Offers are only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

2 for £18 on selected baubles

• Get 2 baubles (worth £9.99 or £10.99 each) for £18 at basket, excluding delivery charges
• Qualifying products identified by “2 for £18 Baubles *”
• Not included in the offer are non personalised baubles or any other product not marked with the offer message
• Discount will be automatically applied at basket
• Whilst we always endeavour to deliver your order on your estimated delivery date, this is not guaranteed
• Offers are only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Spin to Win - 10%/15%/20% off selected cards & personalised gifts

• This offer entitles you to (10%/15%/20%) off qualifying cards or selcted gifts.
• Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
• Personalised cards and / or personalised gifts must be added to basket and will be discounted at the checkout when the voucher code has been applied.
• NOT included are non-personalised “Seen in store” cards, or non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
• Excludes any delivery charges.
• Cannot be used in conjunction with any other offer.
• Voucher code must be applied at basket.
• One redemption per customer.
• Offers are only valid at cardfactory.co.uk and not valid in stores.
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time.

50% off 1 x A5 or square personalised card with first app order

• This offer entitles you to 50% off 1 A5 or Square personalised card with your first app order
• NOT included are A4 cards, or boxed cards
• Delivery will be charged for your 50% A5 or Square personalised card and any additional items in your order
• Offer only valid customers placing their first order on the Card Factory app
• Customers must log in to the cardfactory app where the voucher code must be applied at basket
• One redemption per customer
• Offers are only valid on cardfactory.co.uk app and not valid on the website or in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Blue Light Card Members - 15% off selected cards & personalised gifts

• This offer entitles you to 15% off qualifying cards & personalised gifts
• Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
• NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
• Excludes any delivery charges.
• Cannot be used in conjunction with any other offer, but can be used with site promotion “3 for 2 on Personalised Cards”
• Voucher code must be applied at basket
• One redemption per customer.
• Offer only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Joint Network - 14% off selected cards & personalised gifts

• This offer entitles you to 14% off qualifying cards & personalised gifts
• Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
• NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
• Excludes any delivery charges.
• Cannot be used in conjunction with any other offer, but can be used with site promotion “3 for 2 on Personalised Cards”
• Voucher code must be applied at basket
• One redemption per customer.
• Offer only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Student Beans - 14% off selected cards & personalised gifts

• This offer entitles you to 14% off qualifying selected cards & personalised gifts
• Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
• NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
• Excludes any delivery charges.
• Cannot be used in conjunction with any other offer, but can be used with site promotion “3 for 2 on Personalised Cards”
• Voucher code must be applied at basket
• One redemption per customer.
• Offer only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Cubbi - 14% off selected cards & personalised gifts

• This offer entitles you to 14% off selected cards & personalised gifts.
• Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
• NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
• Excludes any delivery charges.
• Cannot be used in conjunction with any other offer, but can be used with site promotion.
• Voucher code must be applied at basket
• One redemption per customer.
• Offer only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Perkbox - 14% off selected cards & personalised gifts

• This offer entitles you to 14% off qualifying cards or personalised gifts.
• Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
• NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
• Excludes any delivery charges.
• Cannot be used in conjunction with any other offer, but can be used with site promotion.
• Voucher code must be applied at basket
• One redemption per customer.
• Offer only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

Epassi - 11% off selected cards & personalised gifts

• This offer entitles you to 11% off qualifying selected cards & personalised gifts
• Voucher code must be applied at basket
• Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
• NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
• One redemption per customer.
• Excludes any delivery charges
• Offer only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

WeBravo - 12% off selected cards & personalised giftss

• This offer entitles you to 12% off qualifying selected cards & personalised gifts
• Voucher code must be applied at basket
• Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
• NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
• Online discount cannot be used in conjunction with any other offer or promotion for example, 3 for 2 on personalised cards
• One redemption per customer
• Excludes any delivery charges
• Offer only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
• Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

12% off selected cards & personalised gifts – Affiliates

• This offer entitles you to 12% off qualifying selected cards & personalised gifts.
• Voucher code must be applied at basket
• Excludes personalised gifts with current promotions e.g. 2 for £17 on mugs
• NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
• One redemption per customer.
• Excludes any delivery charges
• Offer only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

10% off selected cards & personalised gifts* - Affiliates

• This offer entitles you to 10% off qualifying selected cards & personalised gifts
• NOT included are non-personalised gifts, flowers, gift experiences, food and drink hampers
• Cannot be used in conjunction with any other basket codes or offers, for example, Personalised Mugs: 2 for £17
• Excludes any delivery charges
• Voucher code must be applied at basket
• One redemption per customer
• Offer only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
• Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

11% off selected cards & personalised gifts* - Affiliates

• This offer entitles you to 11% off qualifying selected cards & personalised gifts
• NOT included are non-personalised gifts, flowers, gift experiences, food and drink hampers
• Cannot be used in conjunction with any other basket codes or offers, for example, Personalised Mugs: 2 for £17
• Excludes any delivery charges
• Voucher code must be applied at basket
• One redemption per customer
• Offer only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
• Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

20% off selected cards & personalised gifts – Email

• This offer entitles you to 20% off selected cards & personalised gifts.
• NOT included are non-personalised gifts.
• Excludes any delivery charges.
• Cannot be used in conjunction with any other basket offer codes
• Voucher code must be applied at basket.
• One redemption per customer.
• Offers are only valid at cardfactory.co.uk and not valid in stores .
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

10% off selected personalised gifts - Email

• This offer entitles you to 10% off selected personalised gifts
• NOT included are flowers, food & drink hamper gifts, experience day gifts, alcohol gifts, balloon gifts and any non personalised gifts
• Voucher code must be applied at basket
• Cannot be used in conjunction with any other basket offer code or offers, for example, Personalised Mugs: 2 for £17
• Excludes any delivery charges
• One redemption per customer
• Offer only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
• Whilst we always endeavour to deliver your order before your estimated delivery date, this is not guaranteed

15% off selected cards & gifts – Email

• This offer entitles you to 15% off selected cards or gifts.
• NOT included are non-personalised gifts, gift experiences, flowers, alcohol, food & drink hampers, Bubblegum balloons and kids personalised books
• Voucher code must be applied at basket
• Cannot be used in conjunction with any other basket offer code or offers
• Excludes any delivery charges
• One redemption per customer only
• Offer only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time

99p A5 card and free 2nd class delivery - Email

• This offer entitles you 1 x A5 personalised card for 99p and free 2nd class delivery.
• NOT included are personalised square, A4 cards, & boxed Christmas cards.
• 1 x A5 personalised card must be added to basket to qualify.
• Free delivery is only applicable to 2nd Class Delivery and you must only have 1 x A5 card in basket to qualify.
• Cannot be used in conjunction with any other voucher codes.
• Discount code must be applied at basket.
• One redemption per customer
• Offers are only valid at cardfactory.co.uk and not valid in stores.
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

20% off first order excluding shipping. - Tell CF Email

• This offer entitles all new online customers to 20% off first online order, not available to existing online customers..
• Excludes any delivery charges..
• Unique offer code will be sent via email within 24hrs of signing up, please check your junk folder.
• Cannot be used in conjunction with any other voucher codes.
• Discount code must be applied at basket.
• One redemption per customer
• Offers are only valid at cardfactory.co.uk and not valid in stores.
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

£1 A5 card's and free 2nd class delivery - Student Beans

• This offer entitles you 1 x A5 personalised card for £1 and free 2nd class delivery.
• NOT included are personalised square, A4 cards & boxed Christmas cards.
• 1 x A5 personalised card must be added to basket to qualify.
• Free delivery is only applicable to 2nd Class Delivery and you must only have 1 x A5 card in basket to qualify.
• Cannot be used in conjunction with any other voucher codes.
• Discount code must be applied at basket.
• One redemption per customer
• Offers are only valid at cardfactory.co.uk and not valid in stores.
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

30% off selected personalised gifts and cards - email

• This offer entitles you to 30% off selected personalised gifts & cards
• NOT included are flowers, food & drink hamper gifts, experience day gifts, alcohol gifts, balloon gifts and any non personalised gifts & cards
• Voucher code must be applied at basket
• Cannot be used in conjunction with any other basket offer code or offers, for example, Personalised Mugs: 2 for £17
• Excludes any delivery charges
• One redemption per customer
• Offer only valid at cardfactory.co.uk and not valid in stores
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time
• Whilst we always endeavor to deliver your order before your estimated delivery date, this is not guaranteed

3 for £5 on A5 personalised cards

• This offer entitles you to 3 x A5 personalised cards for £5.
• NOT included are personalised A6 & A4 cards, non-personalised cards & boxed Christmas cards.
• At least 3 A5 cards must be added to basket to qualify.
• Excludes any delivery charges.
• Cannot be used in conjunction with any other voucher codes.
• Offer will be automatically discounted at basket.
• Offers are only valid at cardfactory.co.uk and not valid in stores.
• Offers remains subject to our general terms and conditions. cardfactory reserves the right to withdraw, amend or replace offers at any time .

Back to school bundle competiton

• 1. The prize draw is open to all UK residents aged 18 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw .
• 2. The prize draw is free to enter and no purchase is necessary.
• 3. To enter the prize draw, you must tag an individual in a comment of social media posts on either Instagram or Facebook. The number of entries in the prize draw will equal the number of individuals you have tagged in the comments of the post. There will be two (2) winners for tagged comments on Instagram, and two (2) winners for tagged comments on Facebook.
• 4. The opening date for entries is midday on 28 August 2025. The closing date of the prize draw is 23:59 on 31 August 2025. Entries received after this time will not be valid.
• 5. The Promoter accepts no responsibility for entries not successfully completed due to a technical fault of any kind (including a technical fault on Instagram or Facebook which prevents you from commenting on the post(s).
• 6. The four winners will be chosen by random draw performed by a computer process on 1 September 2025 ("Draw Date").
• 7. The winners will receive a bundle of the Promoter’s stationery products, with an indicative value of approximately £25.
• 8. The winners will be notified by on their social media accounts (by direct message to the social media profiles which have been selected as winners) on 1 September 2025 and must provide a postal address to claim their prize. If a winner does not respond to the Promoter within seven (7) days of being notified by the Promoter, then the winner's prize will be forfeited and the Promoter will be entitled to select another winner in accordance with the process described above.
• The prize will be sent to the winner by post within seven (7) days of the prize winner providing their postal address (provided that the prize winner provided their postal address within seven days of being notified by the Promoter).
• 10. The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered.
• 11. The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.
• The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname (in the case of Facebook winners) or the profile name (in the case of Instagram winners) of prize winners, to anyone who writes to the Social Media Competition Team, Century House, Brunel Road, Wakefield, WF0 2XG (enclosing a self-addressed envelope) within one month after the closing date stated in condition 4. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter on the relevant social media profiles (Facebook: facebook.com/cardfactoryplc, or Instagram: cardfactoryplc). In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
• 13. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. The Promoter reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions.
• 14. The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.
• 15. Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
• 16. Personal data supplied during the course of this promotion will only be processed as set out in this prize draw Terms and Conditions and in line with its’ obligations under the UK GDPR. Personal Data of entrants or winners is not shared with third parties unless required to do to enable the competition to run, or if required by law. The Promotor, as Data Controller, will retain prize winners’ personal data for no longer than one month after the closing date, unless required to do so by law. Promoter's management of personal data in relation to cardfactory customers is https://www.cardfactory.co.uk/privacypolicy.html. See also condition 13 with regard to the announcement of winners.
• 17. These terms and conditions and this promotion are governed by English law. If any entrants to this promotion wish to take court proceedings, then they must do this within the courts in England.
• 18. The Promoter of this prize draw is Sportswift Limited trading as cardfactory of Century House, Brunel Road, Wakefield, WF0 2XG.